Policies for wildwhimsy3d.com
1. Privacy Policy Protecting your privacy is important to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. We respect your privacy and are committed to protecting it.
2. Terms of Use By using our website, you agree to comply with our Terms of Use. This policy covers various aspects including product and service offerings, ordering and payment, shipping and delivery, returns and refunds, intellectual property rights, limitation of liability, and governing law.
3. Shipping Policy We aim to process and ship orders in a timely manner. Our Shipping Policy provides details on shipping methods, costs, delivery times, and international shipping options. Please review this policy before placing an order.
4. Return and Exchange Policy We want you to be completely satisfied with your purchase. Our Return and Exchange Policy outlines the procedures for returns, exchanges, and refunds. Please review this policy carefully before making a purchase.
Returns and Exchanges:
We want you to be completely satisfied with your purchase. However, due to the nature of our products, which are custom-made and often one-of-a-kind, we generally do not accept returns or exchanges unless the item received is defective or damaged. If you receive a defective or damaged item, please contact our Customer Service team within 7 days of receiving your order to arrange for a replacement or refund.
No Refund Policy:
All sales are final, and we do not offer refunds or cancellations for any reason other than a defective or damaged item. Please review your order carefully before completing your purchase, and feel free to contact us if you have any questions or need additional information about a product.
Defective or Damaged Items:
If you receive a defective or damaged item, please contact our Customer Service team within 7 days of receiving your order. We will work with you to resolve the issue and provide a replacement or refund, as applicable.
Exchanges for Coloration:
Please note that we do not accept exchanges based on coloration preferences. Due to the nature of 3D printing and the variations in color representation on different screens and with different start points on filaments, the actual color of the product may vary slightly from what is displayed on our website. We strive to provide accurate color representation in our product images, but slight variations may occur. We encourage customers to review product images and descriptions carefully before making a purchase to ensure satisfaction with the color of the product received.
Customer Service:
We are committed to providing exceptional customer service. If you have any questions, concerns, or feedback regarding our Return and Refund Policy, please contact our Customer Service team. We are here to assist you and ensure your shopping experience is enjoyable.
5. Product Safety Our products are designed for adult collectors and enthusiasts. Some products may contain small parts that could pose a choking hazard for younger children. Please read our Safety Information for more details.
6. Intellectual Property Rights All content on our website, including product designs, text, graphics, logos, and images, is the property of [Your Company Name] or its licensors and is protected by copyright and other intellectual property laws. Unauthorized use of any content is strictly prohibited.
7. Pricing and Availability Prices for our products are subject to change without notice. We strive to provide accurate product descriptions and pricing information, but errors may occur. In the event of an error, we reserve the right to correct it and cancel any affected orders.
8. Customer Service We are committed to providing exceptional customer service. If you have any questions, concerns, or feedback, please contact our Customer Service team. We are here to assist you and ensure your shopping experience is enjoyable.
9. Changes to Policies We reserve the right to update or modify our policies at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised policies.
10. Contact Us If you have any questions or need further assistance regarding our policies, please contact us at Contact@wildwhimsy3d.com